Terms & Conditions

1. Introduction

Welcome to HarvestTrailQuiet ("we," "our," or "us"). These Terms & Conditions ("Terms") oversee your engagement with our plumbing services and the website found at harvesttrailquiet.sbs (the "Service"), which is managed by HarvestTrailQuiet.

Engaging a service or using our Service implies your consent to these Terms. If you do not consent to any section of these terms, then the Service should not be used by you.

2. Service Overview

HarvestTrailQuiet offers a selection of top-tier plumbing services that cover:

• Immediate plumbing repairs
• Renovation tasks in bathrooms and kitchens
• Plumbing solutions for businesses
• Complete plumbing assignments
• Scheduled maintenance and inspections

Service offering is based on current availability and situational conditions onsite. Our service lineup may undergo alterations or cessation at any given moment.

3. Booking and Reservations

3.1 Booking Process

To arrange for a service, requirements include:

• Being no younger than 18 years old
• Providing information that is precise and complete
• Acceptance of these Terms & Conditions
• Ensuring accessibility to the property as per the schedule

3.2 Confirmation

Confirmation of your booking for the service will be issued in writing exclusively. We hold the authority to decline providing services to anyone at our discretion.

3.3 Availability

Services are reliant on the availability of our technicians and the accessibility of the site. We shall strive to honor your chosen dates and windows of time to the best of our ability.

4. Payment Terms

4.1 Pricing

All service price quotes are in £, inclusive of applicable taxes, unless otherwise mentioned. Price points are subject to review and adjustments at any time.

4.2 Payment Schedule

• Emergency solutions: Payment is expected upon completion
• Projects exceeding £1,000: An upfront payment of 50% is needed
• Balance amount: To be paid upon the conclusion of the project
• Extra fees (when applicable): Settled once the service is done

4.3 Payment Methods

We offer acceptance of widely recognized credit cards, direct bank transactions, and certified cheques. All payment processing is managed using safe, encryption-based methods.

5. Cancellation and Refund Policy

5.1 Customer Cancellations

• With a notice surpassing 48 hours before the service: Deposit is refunded in full
• Between 24 and 48 hours notice prior to the service: Half of the deposit is refunded
• Less than 24 hours' notice before the service: No refund on the deposit
• Cancellations of emergency service: A cancellation fee of £100

5.2 Emergency Service Guarantee

For emergency services, we promise a response time within 2 hours. If unforeseen circumstances prevent us from upholding this promise, our compensation will include:

• A discount of 20% on the service price
• Placement of your service as a top-priority for the next available opening

5.3 Project Delays

In case of project postponement due to unexpected site issues or material sourcing troubles, we will proactively communicate altered timelines and adapt our schedules to fit the new situation.

6. Safety and Site Conduct

6.1 Safety Requirements

Property proprietors are required to:

• Ensure the safety and unobstructed access to areas of work
• Report any risks from hazardous materials or conditions
• Keep young children and pets distant from the zones of work
• Comply with the safety directives given by our technicians

6.2 Site Preparation

Responsibilities of customers involve:

• Emptying the areas of work from personal items
• Guaranteeing adequate space for operation
• Securing animals while services are underway
• Informing neighbors in the vicinity about the impending tasks

6.3 Conduct

Our expectation is for customers to provide surroundings that are safe for work. Should the conditions onsite present safety threats to our staff or the premises, we may put the service on hold.

7. Liability and Insurance

7.1 Our Liability

Our liability in relation to services rendered is confined to the payments you have made. Areas we do not take responsibility for include:

• Conditions of plumbing preexisting the service
• Damages resulting from concealed defects
• Consequential damage following service disruptions
• Complications due to insufficient maintenance

7.2 Insurance Coverage

Our activities and work are protected by a comprehensive liability insurance policy. Customers, conversely, must have their own insurance coverage for their property.

7.3 Warranty

Workmanship comes with warranties as stipulated in the agreement for services. Separate warranties from manufacturers apply to supplied materials and fixtures.

8. Modifications and Project Changes

Based on conditions onsite, requirements per building codes, or the supply of materials, we retain the option to alter project plans. Such amendments will be communicated to you and need your endorsement prior to any action.

9. Force Majeure

Liabilities do not extend to setbacks, cancellations, or service changes attributed to factors beyond our control, these include but are not limited to:

• Severe meteorological events
• Catastrophic natural events
• Government-imposed regulations
• Interruptions of utilities
• Disruptions in the supply chain of materials

10. Privacy and Data Protection

Handling of personal data adheres to our Privacy Policy. Utilization of our services permits the gathering and application of your data as outlined in the said policy.

11. Intellectual Property

Property of the intellectual kind present on our web domain, such as texts, graphics, logos, and imagery, are secured under copyright and trademark statutes. Without express authorization in writing, the recreation, dissemination, or derivation of works is prohibited.

12. Governing Law

The applicable laws of United Kingdom govern these Terms. The resolving of disputes will occur in the courts housed in London, United Kingdom.

13. Changes to Terms

We are entitled to revise these Terms periodically. Notice of such modifications will be presented on our website, supplemented by the updated date of revision. Ongoing utilization of our services will be considered as the acceptance of any altered terms.

14. Contact Information

Should there be queries regarding these Terms & Conditions, do reach out to us at: